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Join us at South Africa's Only Dedicated Shared Services Event

Transform Your Organisation's Operations With Effective Business Transformation, Cost Reduction And Continuous Improvement

Due to its successful inauguration in 2019, Shared Services Africa 2020 is now one of our annual offerings. Attend Shared Services Africa to gain assistance with; process mapping, process improvement and scale, moving your centre of excellence from a cost centre to a profit centre and digital transformation.

If your mandate is to significantly reduce the cost of operations whilst improving its efficiency and service back to the business, then this event is for you. Come and learn what the value of a shared service centre is at the Shared Services Africa 2020 event.

Shared Services Africa 2020 is a peer-led conference for anyone looking to improve operational efficiency, adopt emerging technology, improve employee experience and data management. The event brings together thought leaders in the shared services space to share insights and experiences with each other.  

Shared Services Africa offers insight into how others have tackled these problems head on, creating an environment for knowledge sharing that should give you real take-home tools and tips to apply in your own environment. Shared Services Africa is aimed at all professionals involved in any aspect of the shared services centre functions.

25+ Industry Thought Leaders

150+ Senior Shared Services Attendees

RPA/Automation Pre-Conference Focus Day


Genene Johnson - SSA Featured Speaker

A passionate executive with over 25 years of experience in Human resources transformation, talent management and management consulting across variety of industries, working on large scale global and local business organisation transformation programmes.

As Head of Human Capital Shared Services for Africa Regions in Standard Bank, Genene focuses on strategy development, supports all transactional services in the operational teams as well as country system deployment.

Genene focuses on governance and controls with relevance to local markets for payroll processing and other related services that is supported by the Shared Services environment.

Prior to this role she has held various leadership roles within Standard Bank: in the Human Capital Shared Services, roles such as Recruitment Operations Manager, Customer Engagement Services Manager, etc. and within Human Capital, Project Management.

Genene lives in South Africa, but spends a lot of her time in the countries she supports across the African continent.


Speaking at Shared Services Africa 2020

Alicia Swart

Executive Manager: Corporate Services Continuous Improvement, Transnet

Thuki Zitha CA(SA)

Senior Manager | Transactional Finance Services, Anglo American

Louise Swart

Manager: Client Care SPF: Business Shared Services: Client Care Centre, Sanlam

Sue White

Head: Group HC Shared Services, Standard Bank

Marlétha Hardy

Head of Global Business Services (GBSC) - Johannesburg, Hogan Lovells


Athos Whittington

Manager: Automation & Data (Human Capital Shared Services), Standard Bank Group

Genene Johnson-1

Genene Johnson

Head, Human Capital Shared Services, Africa Regions , Standard Bank

Marius Botha

Managing Director, Girls in Tech South Africa


Jabulani  Nene

Process, Technology and Innovation Manager, Unilever

Memory Mugara

Memory Taree Mugara

Senior Manager Process Engineering, Nedbank

Sibusiso kunene

Sibusiso Kunene

Six Sigma Green Belt: Process Engineer, Orion Engineered Carbons

Ashlyn Mashoene

Ashlyn Mashoene

Process Engineer, General Electric

Nthabiseng Rampai

Nthabiseng Chokwe

Design Manager (Process, Lean and Re-engineering), Transformation and Change, ABSA Bank


Daniel Wertheimer

Data Scientist, Absa

Lesedi Molokomme

Robotics Process Automation Developer, FirstRand Group

Ronel Roux

Ronel Roux

Manager, Capability Development -Human Capital Shared Services, Standard Bank

Goodness Nkuna

Goodness Nkuna

Head of Automation, Sanlam

Rajiv Thekkumpurath (1)

Rajiv Thekkumpurath

Lead Skill Specialist - Digital & Data Science, The BRICS Institute

View all Speakers

Hear Case Studies and Insights From 25+ Industry Thought Leaders

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