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Join us at South Africa's Only Dedicated Shared Services Event

Optimising End-To-End Processes Through The Use Of Emerging Technology

Shared Service centres are not a new concept, having started in the 1980s when a number of large companies with multiple business units began looking for ways to reduce their administrative costs. Large organisations are relentlessly look at ways to reduce administrative costs through shared services, yet have been struggling to unlock strategic value to help their businesses thrive. In our increasingly volatile and competitive global market, business needs to become more dynamic and quicker to respond to external change while remaining efficient and profitable.

The number one priority for Shared Service centres is to reduce operating costs, yet the greater the external demands, the greater the need for shared services to take on a more strategic role within the business. The challenge arises when those in the shared services industry are faced with a plethora of technological options such as; AI, RPA and Automation, Blockchain and IoT. Selecting a technology solution, or changing the cultural paradigm within the business unit is a complex task. Shared Services Africa offers insight into how others have tackled these problems head on, creating an environment for knowledge sharing that should give you real take-home tools and tips to apply in your own environment.   

Attend Shared Services Africa to assist you with:

  • Selecting, implementing and measuring the emerging technology that you need to adopt to survive and thrive in the 4th Industrial Revolution
  • Finding out what other organisations are doing right or wrong through pragmatic case studies
  • Discover how people, innovative thinking, new skills, and new sources from which to recruit are affecting your shared services centre
  • Shift from the “efficiency first” mind-set to one where the customer is first; and how to take advantage of that
  • Gain valuable insight into the trends of continuous improvement within the shared services industry
Shared Services Africa is aimed at all professionals involved in any aspect of the shared services centre functions.

25+ Industry Thought Leaders

150+ Senior Shared Services Attendees

RPA/Automation Pre-Conference Focus Day


Speaking at Shared Services Africa 2019

Romano Girdhari

Romano Girdhari

Run Manager - Robotic Process Automation, Barclays

Standard Bank

Niek Claassen

BPM / Robotic Process Architect, Standard Bank Group

Dhivendran Naicker

Dhivendran Naicker

Solution Architect, Rand Merchant Bank

me pic

Benjamin Rosman

Principal Researcher, Council for Scientific and Industrial Research (CSIR)

Lesedi Molokomme

Lesedi Molokomme

Robotics Process Automation Developer, FirstRand Group

Athos Whittington

Athos Whittington

Manager: Automation & Data, Standard Bank Group

Goodness Nkuna

Goodness Nkuna

Head of Automation, Sanlam

Jadene Pillay

Jadene Pillay

Robotics Process Engineer, Old Mutual South Africa

Kaveel Ramadeen

Kaveel Vinodh Ramadeen

Robotic Process Automation Developer, WesBank


Daniel Wertheimer

Data Scientist, Absa

Rachel Nyathi

Rachel Nyathi

HR Shared Services Officer, SBV


Tabisa Mtati

Manager: Shared Services Support: Safety Compliance, Railway Safety Regulator

Suhavna Purmasir

Suhavna Purmasir

Head of Finance Shared Services, GSK

Genene Johnson-1

Genene Johnson

Head, Human Capital Shared Services, Africa Regions , Standard Bank


Corné Janse van Rensburg

Head of Business Enablement, Wesbank

Rajiv Thekkumpurath (1)

Rajiv Thekkumpurath

Lead Skill Specialist - Digital & Data Science, The BRICS Institute

Justine Smalley

Justine Smalley

Regional Head of Human Resources & Shared Services, British High Commission

Marius Botha

Marius Botha

Senior Manager - Enterprise Knowledge Management & Automation, TFG The Fochini Group

View all Speakers

Hear Case Studies and Insights From 25+ Industry Thought Leaders

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