A passionate executive with over 25 years of experience in Human resources transformation, talent management and management consulting across variety of industries, working on large scale global and local business organisation transformation programmes.
A People and Business Operations professional committed to building Shared Services capabilities in and across Africa, comprising of operational excellence, continuous improvement, customer services, RPA and future fit skills.
Has spent the last 9 years driving efficiency and customer experience in the Group Human Capital Shared Services in Standard bank. In 2010 we were paying 7 countries with 160 employees and now we run 86 payrolls across 33 countries with 120 employees. Always striving to do more with less and have a seamless employee experience.